Frequently Asked Questions

1. When should I get my boiler serviced?
2. Do you have Biasi specialist engineers all over the U.K?
3. Can we purchase spare parts directly from you?
4. Can we fit an external control i.e. roomstat to our Biasi boiler?
5. Can Biasi combination boilers be used as a system boiler?
6. How do I calculate the BTU Ratings?
7. I am interested in purchasing one of your radiators. What does T50 and T60 mean?
8. I am looking at your radiator selection, could you please explain what 11k, 21k and 22k mean?
9. Can I connect a mixer shower to my Biasi combination boiler?
10. Do you offer training seminars for installers?
11. Are your boilers fitted with a modulating gas valve?
12. Are Biasi boilers fitted with a built in time clock?
13. Can we fit a plume kit to Biasi condensing boilers?
14. Can Biasi boilers be converted to L.P.G?
15. Can I extend my warranty past the manufactures guarantee?
16. What flueing options do you get with a Biasi boiler?

1. When should I get my boiler serviced?

Your boiler should be service once a year by a registered engineer.

2. Do you have Biasi specialist engineers all over the U.K?

We have engineers who specialise in Biasi boilers based all around the U.K. They carry a selection of spare parts and are all registered engineers.

3. Can we purchase spare parts directly from you?

Unfortunately not but we do have merchants based all around the U.K.

4. Can we fit an external control i.e. roomstat to our Biasi boiler?

Yes. Please check your boiler model and manual for compatibility.

5. Can Biasi combination boilers be used as a system boiler?

Yes. However we do manufacture system and open vented boilers.

6. How do I calculate the BTU Ratings?

To get the BTU rating the formula is…. Watts x 3412 = BTU's
To get the Watts rating the formula is….. BTU's divide by 3412 = Watts

7. I am interested in purchasing one of your radiators. What does T50 and T60 mean?

T50 are radiators used on central heating systems that use a High Efficiency condensing boiler or (HE).
T60 are radiators used on central heating systems that use a Standard Efficiency Non -condensing boiler or (SE)

8. I am looking at your radiator selection, could you please explain what 11k, 21k and 22k mean?

11k = Single panel with convector
21k = Double panel with one convector
22k = Double panel with double convector

9. Can I connect a mixer shower to my Biasi combination boiler?

Yes. However please ensure that the flow rate of the shower is less or matches the flow rate of the boiler to achieve optimum heat at the shower.

10. Do you offer training seminars for installers?

Yes. If you are interested we offer free training seminars on a variety of our boilers. Please write to us with your details and we will contact you to arrange a date.

11. Are your boilers fitted with a modulating gas valve?

Yes. All Biasi boilers are fitted with a modulating gas valve.

12. Are Biasi boilers fitted with a built in time clock?

Yes. Most of our combination boilers are fitted with a time clock. System and Open vented boiler do not as a time clock is not required.

13. Can we fit a plume kit to Biasi condensing boilers?

Yes. We do a pluming kit for most of our condensing boilers, however we advise you to refer to the service manual for confirmation.

14. Can Biasi boilers be converted to L.P.G?

Yes, our boilers can be converted to L.P.G but we advise you to refer to the service manuals for compatibility.

15. Can I extend my warranty past the manufactures guarantee?

Yes, we work alongside a company called Domestic and General. They offer a service plan and extended warranty on Biasi boilers. Their contact number is 08444 810 565.

16. What flueing options do you get with a Biasi boiler?

When siting a Biasi boiler installers have the option to flue horizontally, vertically or connect with the twin flue option. For accurate flue length calculations please refer to the installation manual.